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Dealer Satisfaction Survey 2026

Page 1 of 5
PART 1

COMPANY

1. Express your evaluation on Moretto products in terms of:
a. Product range
b. Product performance
c. Innovation
d. Product quality
2. Express your evaluation on Moretto support in terms of:
a. Technical/commercial support
b. Logistics
c. Back office
d. Marketing
e. After sales service
f. Spare parts service
g. Accounting
3. Express your level of satisfaction of Marketing tools:
a. Website
b. Brochures
c. Technical documentation
d. Moretto Sales Dashboard (B2B)
e. New products information
f. Events information
PART 2

SUPPORT

4. Express your level of satisfaction on Moretto Sales support in terms of:
a. Customer needs understanding
b. Technical competence
c. Response time to RFQ
d. Offer details
e. Products delivery times
5. Express your level of satisfaction on Moretto After Sales service in terms of:
a. Phone support
b. Technical competence
c. Response time
d. Resolution time
e. Delivery time of spare parts
PART 3

PRODUCTS

6. Express your level of satisfaction on Moretto products by family?
a. Conveying
b. Drying
c. Dosing
d. Grinding
e. Thermo
f. Cooling
g. Storage
h. Supervising (Mowis)
PART 4

CONCLUSIONS

7. Please point out a positive aspect summarizing your relationship with Moretto company.
8. Please point out a negative aspect summarizing your relationship with Moretto company.
9. Which activities or commercial promotions would you propose for the October–December 2026 quarter

Thank You!

Your evaluation and insights are extremely valuable to us.
We appreciate your time in helping us continuously improve Moretto products and services.